Too Much Information live chat show. I had to reschedule my interview with Matthew Henman, Senior Director of Business Operations at Crunch Fitness TX, about A.I. integration in gym and how he got into the fitness industry.
Read my show notes https://moondogindustries.com/tmi-live-250709-flyingfrontier/
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BRAND CONTEST CLUE
This gym chain was originally started by Joe Gold in Venice Beach, California. It was known as the Mecca of Bodybuilders.
DOWN THE RABBIT HOLE
A.I. is taking over customer service. For the past 10 years basic chatbots have largely been used as the first level of Customer Service “Chat Windows”. But now with almost real-time natural language A.I. chatbots and realistic voice-synthesizers, A.I. is poised to take over phone call-centers.
SPECIAL GUEST:
Matthew Henman is the Senior Director of Business Operations at Undefeated Tribe, which owns Crunch Fitness locations in TX. Matthew earned a certificate in Business Metrics for Data-Driven Companies from Duke University’s Fuqua School of Business, and on top of that is a CrossFit instructor and Parisi Speed Coach.
CONTESTS
CONTEST CLUE
X’s Gym was one of the first national and later international gym chains. It pioneered and popularized “Gym Memberships” in the 1970’s and 1980’s. It was frequented by Arnold Schwarzenegger and featured in the 1975 documentary “Pumping Iron” which launched Arnold’s career.
